Utility Director: John Black
11 Bennett St.
Park Hills, MO 63601
Phone: (573) 431-2280
Fax: (573) 431-2170
Construction is finished on the new 500,000 gallon ground storage water tank.
The Sewer Department Warns Users of a Clogging Hazard
The department staff has identified new wet-wipe bathroom products as a clogging hazard for residential sewer customers. The towelette type of product now sold for bathroom use has the potential to clog sewer systems, causing difficulties for residents and for the wastewater treatment system. Residents are asked to dispose of the wet-wipe products in the trash, rather than in the toilet. The department staff likened the new towlette type of product to baby wipes, which should also be treated as solid waste rather than flushed into the sewer system.
Water and Sewer Rates
All water and sewer bills are due and payable monthly. After regular business hours, bills may be paid using the drop box located in front of the utility department entrance. Water and sewer bills are due and payable at the time rendered and if not paid within 30 days thereafter, the customer's service will be terminated. Service will not be reinstated until all past due bills are paid, along with a reconnection charge of $50.00 if the connection is made during normal business hours. An after hours reconnection will be assessed an additional labor fee of $25.00.
The latest increase in the water rate takes effect November 1, 2013. Monthly water rates may be computed as follows.
- 0 gallons usage.......$7.50 Minimum (with the residential-sized meter)
- Any additional gallons........$3.02 per thousand gallons
Monthly sewer rates were last increased in October of 2013. The sewer rate is based on the monthly water consumption and may be computed as follows.
- 0 Gallons.........$5.50 Minimum
- Over 1 Gallon..........$2.17 per thousand gallons.
Obtaining Service - Requirements
Obtaining water service requires a trip to the Water Department's Office at #11 Bennett during the office hours of, 8:00 a.m. to 4:30 p.m., Monday through Friday. The following requirements must be met to obtain service.
- Customer signature
- Billing address
- Driver's License or gov't. photo ID
- Deposit of $50.00
- Certificate of Occupancy - Issued by Building Inspector
If no water service tap exists for a property in the city, a $500 tap fee may be required to provide a connection to the water system for the residence. A higher fee may be necessary for a commercial property if a tap larger than a residential use connection is needed. For urgent utility assistance after regular business hours call the number above to hear a menu of telephone contacts for the utilities department.
The Park Hills annual water quality reports linked below, show water hardness due to calcium carbonate levels of approximately 700 parts per million (mg/l) or 40 grains per gallon. Periodic flushing of residential hot water tanks may help to extend water heater service life and avoid odors from hot water mineralization. Read your owner's manual for further information on extending service life under hard-water conditions.
Chapter 700 of the Park Hills City Code pertains to utilities in Park Hills. Park Hills Utility Department does not locate private water or sewer lines when contacted for line locating by Dig-Rite or others. The Utility Department is only authorized to identify the location of lines maintained by the department.
In the event of a water main failure, please tune your radio to 1240 AM for information such as a Boil Water Order. Other local news media may also carry information for water customers if such measures are needed. In the event of heavy fire hydrant use, some localized, temporary discoloration of the water may occur. This residue may be flushed away by normal toilet use or lawn-watering before resuming dishwasher or washing-machine use.
The City of Park Hills Water and Wastewater Departments function as an enterprise operation. The Water and Wastewater systems employ 26 workers to perform the varied jobs that keep the systems operating efficiently.
Annual Consumer Confidence Reports
- 1998 Report
- 1999 Report
- 2000 Report
- 2001 Report
- 2002 Report
- 2003 Report
- 2004 Report
- 2005 Report
- 2006 Report
- 2007 Report
- 2008 Report
- 2009 Report
- 2010 Report
- 2011 Report